$800 for tires and no warranty?? I’ve constantly had it & that’s why I invest in Firestone tires. The nice men and women in Arlington are taking good care of this for me but I won't at any time get An additional tire in the Cross Gates locale & neither will the remainder of my quite substantial loved ones who Are living in the region. You happen to be boycotted & I'll blast you on public media.
Timothy Barber. He mentioned they weren't from the enterprise to contact and validate warranties on automobiles. My mileage was 38, 042. I had an extended 12 month guarantee in the Honda dealership down the road. I all over again asked for a duplicate of alternator test and Mr. Barber gave me a single performed at an Auto zone. Just after consulting with a Honda mechanic within the dealership the next day I used to be advised the alternator test needed to be performed although to the vehicle. This take a look at was invalid mainly because it just exhibits that a bad alternator was taken to your Auto zone and examined. Cannot be verified if it had been mine. I once again drove to Firestone and asked Gary in human being for a replica from the Exam. He could not obtain it. He stated they could put the poor alternator on my vehicle and re-check it and would charge me labor rate. I is not going to belief your mechanics to work on my motor vehicle following the alternator has long been within your possession for a couple of days. As soon as attain I remaining a voice mail message for Mr. Barber to call me- by no means returned my connect with and I referred to as customer service and claimed my case were resolved and shut. I at the time achieve termed to refile a grievance with the consumer service on Thursday 09-21-2017 and that a regional Supervisor would contact me in 24-48 hours. As of these days not a soul has known as me back again. I identified as all over again currently and submitted A further complaint. I'm requesting which you refund me in whole $717.eighty five. Admit that your mechanic manufactured a error and move on. I am ready to check out a small statements court docket and file petition inside of a Tarrant county JP courtroom if it's not fixed to my fulfillment. Sincerely
April eleven, 2016 at 9:forty seven am Matt on the Milford Connecticut firestone vehicle service center is astounding….I've had dealings with him persistently…he is often pretty awesome and solves the issue…gives service which has a smile…he usually takes the worry outside of any predicament… You must clone him….I an not praise him ample….Barbara Youthful
Could 10, 2017 at nine:11 pm Hi..I am owning an issue using this Firestone. Took my car or truck in for mend. Was explained to it essential a radiator. Just after acquired automobile again, driving on 65 south, gasoline pedal went to the floor. Going as much as 95 miles an hour or so and brakes would not quit it. I ultimately had to place car in neutral then place it in park..the. shut it off to halt it. I was almost killed and might have killed someone. Get in touch with Firestone. They were being speculated to be sending tow truck but despatched technician who worked on my car. He experienced knocked the gas pedal latch or a little something unfastened. I was a anxious wreck and even now to at the present time. Not one person from Firestone Administration known as me to view if I had been Okay or anything at all. I known as the District Manager it's possible and company. The District Supervisor said he would reimburse me to take it to Dealer to obtain checked. Just before i could consider it it shut down on me. Had it towed to another Firestone location at my cost. Then they states i required a gas pump.
April 27, 2018 at 6:47 pm I had my tail gentle correct in the Bob Wallace Av Firestone. The guy that put it in broke it.They received me Yet another a single.But the manager explained to me when he gave it to me.Was I Must put it in my self.It looke like they go to this website brook it they wood have to deal with it.
The shop supervisor called me later that day to tell me my serpentine belt was in terrible condition. I inquired about replacing the many belts including the timing belt/h2o pump.
Perfectly my automobile started off leaking oil and building a noise and it's now in the dealership. Firestone didn't place the drain plug back in and to this point it’s costing me $490! I’m beyond pisses. Hopefully it’s not worse and I’m planning to make some heated calls.
As Operating moms and dads of three small children, two of which might be quite new drivers, and one of which is still in elementary school we, in a way, entrusted your business with the safety of our youngsters. We dependable the First approximate $1,three hundred would deal with what required to be mounted to be able making sure that our children would have a secure vehicle to travel and that our youngest kid could well be Secure even though while in the car.
June seven, 2017 at seven:fourteen pm We took my wife’s 2003 mitsubishi galant to Firestone in Dallas, TX as the temperature gauge was relocating to overheat then back all the way down to normal as we ended up touring from Austin Tx to Dallas. They put within a heater coil, directory motor mounts, but couldn’t work out why the heater was not working. They retained our automobile for more than two weeks and couldn’t determine the situation. The technician identified as me and advised me what he did and was accomplishing, he did not point out nearly anything about the dashboard. We decided to just pick up the car due to the fact they were not likely to do the rest to the car.
August 30, 2014 at 12:44 pm I have taken my automobile to Firestone a number of periods, each time becoming dissatisfied With all the service. This can be the even worse place to just take your treatment to become serviced. They are dishonest unique’s out to take advantage of girl. I won't ever advocate this destination to loved ones, mates or co employees, I am extremely let down inside the service, I've obtained.
Might eighteen, 2015 at nine:02 am I have been a Firestone consumer for quite some time and also have all upkeep on my vehicles together with my children’s autos concluded at my local Chesapeake Va. Firestone Full Auto Treatment Center. I not long ago scheduled an appointment to have my Get More Information tires replaced and knowledgeable below the service I anticipated. I contacted the store (#590746) supervisor Bob Conti about the issues I'd and he immediately refunded my funds and scheduled me for any adhere to up appointment for which he offered to provide me with a rental motor vehicle whilst my vehicle was in for service.
????? I make clear once again she leaves. Its 2pm now! At 220pm I'm going to receive an update I had been instructed the tech was continue to seeking to reenact the situation. This is ABSOLUTELY Preposterous 5 hours for ABSULTLY Very little. At this point I just asked for my auto back I will not be going back to this area. Firestones service leaves an extremely poor flavor really dissatisfied customer and card holder
Never did recognized till right now which the outdated sticker is still on windshield. So I wonder where by the new sticker has become. I have decided to just take this difficulty up Together with the Texas Section of general public protection to investigate this asap. Need to be a fascinating circumstance.
So I referred to as them back following I bought off do the job and set a appointment for the subsequent Saturday March 17,2018. Soon after Talking While using the staff he claimed it linked here was useless mobile while in the battery. So in this article I am back again at Autozone requesting a substitution. Autozone reported the alternator was not charging the battery and itneed to get replaced. On March 15,2018,my car wouldn’t commence whatsoever. And so the early morning on March sixteen,2018 without way to operate, I had it towed again to Firestone and now the are changing it under the guarantee. This has genuinely been a inconvenience for me and my family members. If I paid out $482 to Our site contain the alternator replaced why not substitute it although it’s underneath guarantee The 1st time. Tim Sanders, the store supervisor manufactured positive it absolutely was changed as a result of alternator staying The problem to start with.